H&F Council Adult Social Care - Living Independently
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Coronavirus (Covid-19)

Hands, face, space, fresh air

We all need to do as much as we can to stop the spread of the Covid-19 virus to reduce pressures on hospitals and the NHS while they roll out the vaccines.

Some of the rules on what you can and cannot do changed on Monday 29 March. However, many restrictions remain in place. Find out what you can and cannot do

It is still really important to follow this advice:

  • wash your hand for a full 20 seconds every time we arrive at a new destination
  • keep at least two metres from people from other households
  • wear face masks over the nose and mouth in public spaces

This will help reduce infections and hospital admissions and reduce pressure on the NHS so those who need help with medical issues that are not Covid related can be seen quicker.

The latest government advice is as follows:

If you have any coronavirus symptoms:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

Get an NHS coronavirus test and stay at home.

Find out about getting a test in H&F if you don't have symptoms

Help control the virus

  • Wash hands - keep washing your hands regularly
  • Cover face - wear a face covering in enclosed spaces
  • Make space - stay at least 2 metres apart - or 1 metre with a face covering or other precautions

Find out the latest restrictions in your area

You can help keep the virus under control by downloading the NHS contact tracing app. It’s the fastest way of knowing when you’re at risk of coronavirus.

Find out about the NHS Covid-19 app

Please see the latest advice from the NHS regarding symptoms of Covid-19, what to do if you have symptoms and how to get a test.

If you don't have symptoms and still want to get tested you can book an appointment to come to one of our testing centres for people without coronavirus symptoms.

Information and advice from the NHS website:

Coronavirus information (Covid-19) | H&F

Coronavirus - health and wellbeing advice | H&F

Get tested

If you don't have symptoms and want to get tested you can book an appointment to come to one of our testing centres for people without coronavirus symptoms.

If you do have symptoms please book a test through the NHS Covid-19 app or over the phone by calling 119. The phone service runs from 7am to 11pm.

Visit NHS: Coronavirus (Covid-19) for more information about testing.


The NHS Covid-19 vaccination programme is live and being rolled out across Hammersmith & Fulham. The vaccine is safe and effective and gives you the best protection against coronavirus. See Covid-19 vaccine roll out in H&F.


If you want to volunteer to help during the pandemic please visit H&F Community Aid Network to register your interest.

Visiting care homes during Covid-19

The government has issued new care home visiting guidance that comes into effect from Monday 8 March 2021. 


Do you need urgent support with food, loneliness or isolation?

Or are you worried about a friend, neighbour or relative?

H&F CAN is the volunteer community aid network launched by Hammersmith & Fulham Council to support residents in need during the coronavirus pandemic.

Freephone 0800 145 6095, 8am to 6pm, seven days a week. 


Find out more about H&F CAN

See also Useful links and support groups

For safeguarding concerns, contact safeguardingadults@lbhf.gov.uk

Conversations matters is a telephone support service for older and disabled adults as well as for unpaid carers.

British Sign Language (BSL)

Signhealth, a leading charity for the deaf and hard of hearing provides information about coronavirus in BSL.

Signhealth BSL coronavirus information

Easy Read

Mencap provides advice and information to help people with learning disabilities understand more about coronavirus and how to stay safe and well. 

Mencap easy read coronavirus information 

Sight Advice FAQ

FAQs for blind and partially sighted people (by RNIB, Guide Dogs, Visionary, VICTA, Fight for Sight, Vision UK and the Macular Society)

Five ways RNIB services can help

Information in different languages

Imperial College medical students and West London CCG have co-produced YouTube videos about using the NHS during the pandemic in:

Last updated: 30/03/2021